SuccessFactors / SAP connector

Integrate SAP SuccessFactors with Interact using a file-transfer profile source, with the XML adjustments SuccessFactors requires.

Before you start

You need admin access to SuccessFactors.
You need SAP CPI (Cloud Platform Integration).
You need Power User access in Interact.

Overview

SAP CPI (Cloud Platform Integration) is SAP's cloud-based middleware that connects SAP ERP systems with third-party products, whether cloud-based, on-premise, SAP or non-SAP. It allows real-time data exchange between these systems.

There are two ways to integrate SuccessFactors with Interact:

SuccessFactors to Interact's UMI — a file-transfer approach.
SuccessFactors to Interact's SCIM API — a SCIM API approach.

The file-transfer approach has been used successfully by customers to integrate directly with Interact. The SCIM API approach appears possible, but Interact has not confirmed that customers are using it. For background on the SCIM approach, see SAP's article on connecting with OAuth.

The rest of this page covers the file-transfer approach.

XML adjustments for SuccessFactors

When you build the XML file in SAP CPI, make the following adjustments. Otherwise the XML file settings cause issues with user profiles. Use the sample XML file as a basis.

The sample uses:

<option name="loginType">1</option>

Change this to:

<option name="loginType">0</option>

Change it because you are not using LDAP or a Microsoft Entra ID feed.

Missing and disabled users

To handle missing and disabled users, set these options:

<option name="actionDisabledUsers">d</option>
<option name="actionMissingDeletedUsers">d</option>

The options are d (disable only), a (archive) and x (do nothing).

Time zone

Set the time zone based on where the user is based:

<timezone>Eastern Standard Time</timezone>

For a user based in the UK, change it to:

<timezone>GMT Standard Time</timezone>

See Valid timezone entries for the full list.

Section: User provisioning