HomePlatform & securityPlatform and security overview

Platform and security overview

Find the platform administration and security topics for configuring and securing your Interact intranet.

This section brings together the platform-level administration and security settings that keep your Interact intranet secure and correctly configured. These are tasks for technical administrators, usually done once during setup or when your configuration changes.

Security

Addresses and certificates

Devices and delivery

Note: Several topics here interact with your identity and network configuration. Where a task depends on sign-in or directory setup, see Authentication and SSO.

Certifications and compliance documentation

The pages in this section cover the security settings you configure yourself. For Interact's own security posture — certifications, audit reports, policies and penetration test summaries — see the Interact Trust Centre.

Interact holds ISO/IEC 27001:2022 and SOC 2 Type 2, along with Cyber Essentials Plus and CSA STAR, and supports GDPR, CCPA and the EU-US Data Privacy Framework. The Trust Centre lists the current position for each.

The summary is open to view. Detailed documents — the SOC 2 Type 2 report, the ISO 27001 Statement of Applicability, completed CAIQ and SIG Lite questionnaires, penetration test reports and the subprocessor list — are released on request, so register through the Trust Centre if your security review needs them.

Tip: If you are completing a vendor security assessment, check the Trust Centre before writing a questionnaire from scratch — CAIQ and SIG Lite responses are already prepared.

Section: Platform & security