Workday Connector

A Workday Profile Image Connector can be accomplished via the General Profile Sources; to begin the process of configuration please contact your Onboarding Manager.

Prerequisites

  1. A Workday account with a standard login and password will be created for Interact. MFA cannot be enabled.
  2. This account will need access to a custom report that contains the necessary information for the daily feed (more details below).

Below is a representative snippet of a custom report entry:

<?xml version='1.0' encoding='UTF-8'?>
<wd:Report_Data xmlns:wd="urn:com.workday.report/Intranet_Export">  
   <wd:Report_Entry>  
      <wd:User_Name>[[email protected]](mailto:[email protected])</wd:User_Name>
      <wd:Employee_ID>100001</wd:Employee_ID>
      <wd:Employee_Email>[email protected]</wd:Employee_Email>
      <wd:workerPhotos>Employee's Photo (Kevin Smith)</wd:workerPhotos>
      <wd:Class_of_Instance>Image</wd:Class_of_Instance>
      <wd:Reference_ID_Value>IMAGE-369</wd:Reference_ID_Value>
      <wd:fileName>100001.jpg</wd:fileName>
      <wd:contentType>image/jpeg</wd:contentType>
      <wd:Reference_ID_Type_XML_Name>Image_ID</wd:Reference_ID_Type_XML_Name>
      <!--[ Base64_Print_Data] Field Data Reduced for Brevity -->
      <wd:Base64_Print_Data>/9j/4AAQSkZJRgABAQEASABIAAD/4RHERXhpZgAATU0AKgAAAAgABgEPAAIAAAAJAAAIYgEQAAIAAAAOAAAIbAExAAIAAAARAAAIegITAAMAAAABAAEAAIdpAAQAAAABAAAIjOocAAcAAAgMAAAAVgAAAAAc6gAAAAgAAAmwoBj5QP0rwz9my3im8YzySLlo4/lPpXvupgCKMDgYrto7XPnswnerY5e/iEFxjcAH6E9KSMgrUXxIGzw3JcISskTgqR2rE8LajdXEIErKw+ldcYO10zy5PU6JenWimKxxRUajP/9k=</wd:Base64_Print_Data>
      <wd:Current_OMS_Version>2020.19</wd:Current_OMS_Version>
   </wd:Report_Entry>  
</wd:Report_Data>

Once these prerequisites are in place, initiate the process by submitting a Technical Support request. Share the custom report's URL and Workday login credentials. The Technical Support team will commence by validating connectivity to Workday and the specific report. After successfully downloading and verifying the report structure, collaborative efforts with your team are necessary to map Workday fields onto Interact's schema accurately.

Upon completion of mapping, a series of integration test runs will be conducted, which you should review within the "Manage Profiles" interface. After successful testing, the integration will be scheduled for weekly execution. Please note that integration runs are avoided on Saturdays due to Workday's Service Outage window.

The Workday custom report must, at a minimum, encompass values corresponding to Interact's UID field (typically email address or another unique identifier), along with first and last names for each individual.

Additional Notes:

-When you setup the Workday account, it is recommended that the service account be setup with a password that doesn't expire.

-Please note that integration runs are avoided on Saturdays due to Workday's Service Outage window.